Cloud

The Good Oil!

What the most important people (that's you!) are saying about us!

Click here for letters we have received!

"Sublime, peaceful, Stan and Shelley are truly lovely people, we don't want to leave! We loved the thought that has gone into everything, the bushwalk and the peace. Exceeded expectations- you have thought of everything and more- WOW!".... Mat and Sara, Mt Helena.


"100% perfect! Thank you! Robbie loved the wood fire, the location and seclusion, Deb loved the spa!!! and all the appliances, our Lil loved the animals and she didn't want to leave the Chalet!! Location beautiful,there wasn't anything we would have wanted more in the Chalet- we will know next time not to bring so much! The service was personal and warm, not false as with many places. We would like you to become as successful as possible because the whole experience was awesome and if you have more Chalets it will be easier for us to book in! Well done on such a good job and please keep it affordable to us who appreciate being totally overspoilt! .....Robbie, Deb & Lils, Padbury


"It was an amazing holiday full of fun, relaxation and luxury. It was great for the adults and the children- more than we could have hoped for. We like the idea of a pet friendly Chalet".... Kylie Hallas, Cannington..


"Best place we have stayed in WA! The serenity! It was over and above expectations, you have thought of everything. Best pizza delivery anywhere. Well done! Can't think of anything else I would like to see in your Chalet".... James and Sharon, Port Kennedy.


"You guys have basically thought of everything!! The little touches made quite a difference. Very relaxing. the service was excellent. No doubt whatsoever we would stay wiht you again. Some bird tables and baths would be good in front of the Chalets. After hectic Perth we found the stay sooooo relaxing!".....Stuart, Sawyers Valley


"Thankyou- we have had a fantastic time here. The peace and quiet, the country feel, nto to mention the comfort and the spa! So much we could mention-excellent! The Chalet was beautiful, decor, tasteful and very well equipped in every way. Alot of time and work has obviously gone into this accommodation.Suggestion only- cheese platter- a selection of crackers and cheeses. Perhaps a spotlight above the kitchen sink. We do hope you continue to keep your high standard and that your guests treat it like they would their own".... John and Janet Ford, Perth.


"Beautiful, clean and peaceful. The tranquility and the service. Stan and Shelley, you are excellent hosts. Everything was here that we needed, brilliant. There was nothing that we are aware of that could have made our stay better, can't fault it. Brilliant job Stan and Shelley- good luck in the future".... Anna and Greg, Wanneroo.


"Fabulous, absolutely everything you could want- so peaceful. Every little detail considered. Serivce was friendly and of a high standard. Just what we needed somewhere quiet and wonderful to discuss our final wedding plans. Look forward to your dog friendly set up"....Mel and Mark, Perth.


"It is a wonderful place to stay. Great location, scenery, everything we needed. We loved the relaxed layout and stunning views. It is a great size, next time we may come with friends. Anything we needed was here. Thankyou for all the extras, the champers etc. We would like to come back and stay for a longer time! More Chalets for all our friends to come and stay too! I would like daily servicing- bed made towels delivered- although we thoroughly enjoyed our stay".... Annmarie and Steve, Pearsall.


"A great experience, very relaxing, excellent customer service. The peacefulness and the view. It looked just like the pictures on the internet. I couldn't find a can opener (yes, it was there!)and the torch battery was flat. I would definitely stay with you again".....Mark, Wembley.


"It was excellent! Attention to detail, the little things mattered were thought of. The relaxing atmosphere and the privacy that was offered. The Chalet exceeded what we expected. Everything was well planned and couldn't have been better. The service was great, the fact that nothing is too big of a drama is really good and you're happy to do whatever you can to make it a wonderful stay. The ideas you have planned look great. Thankyou for a wonderful stay. We will definitely be back to stay again in the near future.....James and Justine, Boya


"We loved it! The ULTIMATE experience. The privacy, seclusion, service, friendliness and the egss!!! A private little hideaway from home- lovely!.....Martin and Tina, Green Valley


"Great place to stay, every need is covered. Quiet, pleasant and unspoiled place to enjoy some solitude. Will certainly recommend to all my friends and relatives"....Mike and Robin, Bertram.


"Feel very lucky to have stumbled upon you, loved the milk and eggs. Seclusion and privacy, natural beauty, attention to detail in Chalet, exceeded expectations, beautifully decorated, extremely clean, could not be better equipped. Would like a dishwasher if being really lazy! Would definintely stay with you again and recommend others did so too"...Natasha, Bronte NSW


"Thoroughly enjoyed our stay, would strongly rercommend this beautiful place to others. It was most relaxing and enjoyable, the atmosphere, the hospitality, exceeded expectations. Only maybe a doorstop so the main bedroom would stop slamming when the sliding door is open. Would stay with you again without hesitation."....Luke and Rachel, Redcliffe.


"The personal touches and the attention to detail. The fluffly throw rugs were a treat! Loved it- look forward to the gumboots when we come back in winter ( and the fire!)"....Beth, Margaret River.


"Loved it!!! Just what we needed after planning a wedding for months, very relaxing! The presentation, the spa, the special treats and card and the movies/games etc. It was perfect. Would like to see even more beautiful grounds and your Beauty Retreat! Would recommend to others"....Shannon and Kylie, Katanning


"Exceeded our expectations- we have stayed in quite a few places- this tops the lot! The location, view, quietness, animalsall the extras in the Chalet (so many!). Exceptional service. Thankyou for catering for the children and making them feel special".... Lindsay, Dale and kids, Albany


"Thanks Stan and Shelley, you certainly provide top quality luxury accommodation. We felt so peaceful and relaxed, and of course spoilt by your generous extras. Very clean, comfortable accommodation, with style and as promised, all the little extras. The fully equipped kitchen was great, not that we used it but it would have been great and so easy. The bed was very comfortable. The washing machine and dryer are a thoughtful addition. Clean, peaceful and lots of attention to detail. We love to come back for a couple of days and try your pizzas, hampers and bushwalks.".... David and Tracey Atkinson, Kendenup


"Stan and Shelley, we praise you on making your dreams come true come time. the service was perfect, pizza yummy. Animals awesome- loved the baby chicks and the rabbits. Spa perfect, loved the heart light in the bedroom. Fresh linen and eggs was like royalty! It was excellent. Loved seeing and feeding the animals each day. Loved the homely feeling. Shelley, Stan and John are wonderful fun people the service was excellent. Perfect presentation, very impressed, awesome views from the spa. Everything was provided and more, thanks so much".... Luke and Claire Mech (honeymoon!)...Balcatta


"Thankyou for sharing your piece of paradise with us! It was exactly as described on your website. Loved the serenity, Shelley was very welcoming and the extra touches like massages and pizzas were great.!".... Joanne Barnes, Huntingdale


"The best place we have EVER experienced. Exceeded our expectations, the attention to detail and the friendly management.It's a great place to chill and recouperate".... Ken & Veronica McKinnon, North Beach


"Very quiet and relaxing. All the little extras make the difference. I wish I was staying longer. Congratulations on your setup, very beautiful and good luck wiht your dreams. the instructions books were great.".... Myra Radford, Brisbane


"Fanatastic, awesome, great, Indulgence Package a must! Eating pizzas on the verandah, the facial and massage, cotton buds and coffee, and the Projection alarm clock! All above and beyond..Definitely "Cloud Nine"! Luxury accommodation with down to earth service. I love it!".... Kate and Steve Wescott, Albany


"Shelley, you have thought of everything- congratulations!! Good luck with your dream- you have a magic touch that is reflected in your Chalet. Comfort, tranquility, just perfect. It exceeded all expectations. Would have liked some green grass but I guess that's up to Mother Nature!!".... Kay and Bob Nind, Leeming


"I'm refreshed! We loved the pizza! It was perfect, I'm ready to book again! It was more than I expected!".... David and Janine Ryding, Baldivis


"It made our honeymoon so worthwhile. This place has put me in the best mood! Gorgeous, couldn't ask for more. The beautifully presented Chalet, the peacefulness, the animals! Thank you so much that we could experience a place like this".... Carla Stubenrauch, Halls Head


"So much thought and effort was put into this Chalet. We loved the massages, the spa and the views. The service was great. Shelley and Stan, thank you for an incredible stay, the service was excellent and there was nothing that you forgot to think about. Looking forward to staying again!".... Veronica Wisniewski, Yokine.


"You can't improve upon perfection! We enjoyed the whole experience, leaving relaxed and content. Thank you for the setting and the service delivered. We liked the nice special touches. The whole experience was wonderful, pizzas were beautiful and a nice friendly chat with the animals and John. The Chalet was spotless. we would most definitely stay with you again." L & L Wrightson, Perth.


"The perfect start to the rest of our married lives, the decor, the food, the silence, the amazing attention to detail. See you next year!".... Mrs & Mrs !! Juniper, Albany


"We liked everything the best! So peaceful and relaxing. Karen loved the facial. Stan and Shelley went our of their way to make our stay great. We will most definitely be back and will be telling our family and friends about you." Gary & Karen W, Mount Barker.....


"Thank you very much for making our stay a 5 star experience. Your friendliness, attention to detail and welcoming attitude (without adding hefty $) are very much appreciated. Everything is to such a high standard, facial and massage absolute bliss, chalet fanatstic. Thanks Shelley we had a wonderful time here. Will definitely be back. This is a very special find!"....Susie and Clayton, Narrogin.


"It was all that the web suggested. Quiet, bright and light and loved the view. Shelley was great from booking to farewell, I would definitely stay with you again and can't think of one thing that could have made my stay better, it was just great"...John Collins, Hazelmere.


"What a paradise, the privacy, location, everything, Shelley's massage all of it! I can't wait to come back, in fact I am booking again before I leave. The little touches like the soaps, the newspaper and the chocolates are things you don't expect. We would loved to have stayed longer"....Julie G, Wilson


"Yes, yes, yes and yes- pity it's a long way for us for a weekend!!!! Thanks for everything- it was a great time and thanks for the great marron!.....The Breitenmosers, Switzerland.


"It was so nice that it lived up to what was claimed in the Brochure! The facilities were better than some 5 star hotels, congratulations on a job well done. Keep it up! We loved everything, the seclusion, peace and quiet, you've thought of everything"....Tina, Alexander Heights.


"We loved everything, especially the spa with a beautiful view and the complimentary bubbly.We would definitely, definitely stay with you again. Thankyou for having everything a couple could use from cotton buds to a carport"....John & Trisha Dean, Mt Barker


"You've thought of everything, we loved all of it. It was perfect and we will tell all our friends"....Paul & Roslyn Clasby, Mundaring


"Our stay was beyond expectations.From the massage to the pizza (yum yum) everything was amazing. Shelley, you have magic hands!It was really like being on cloud nine! This was by far the most memorable birthday we have had. You made us feel most comfortable and welcome, we'll see you for next year's birthday!....Jackie, Amanda & Amy, Albany and Perth.


"TIt was awesome, our every little need was catered for. A gorgeous place to discover each other. The service was exceptional. Maintain the high standard you have set yourselves. We appreciate all you hvae done. Thankyou we look forward to your beauty retreat opening"... Mal and Colleen, Narrogin.

"Perfect- fantastic location and view, seclusion, peace and quiet. The kids loved the fram animals and the space. The chalet was very well equipped and cosy. The service was very professional and the information sheets in the Chalet were very handy. We would love to come and stay again some day. Thankyou.".....Woodward Family, Cowaramup.


"Let us stay longer, everything was exceptional, peaceful seclusion, cosy, clean and comfortable, the log fire, the walks, views and animals. You have created a special holiday hideaway where everything and more has been provided. Fire was lit, champagne on ice, friendly service, what more could we ask for? Thank you for spoiling us so well. After 5 days on Cloud Nine who can return to Earth (Perth)!??".....Chris and Diana, Fremantle


"Fantastic location and accommodation- we loved it just as it is- I hope you will not get too popular!!!! Congratulations on your hard work! It was relaxing, as well as having plenty to do- a set of binoculars would have been great, but otherwise it is very well appointed- we will tell all our family and friends!"....Danielle, City Beach


"Truly wonderful! Thank you so much Stan and Shelley- Cheers! We loved THE LOT- the small things, the service- the fire was already going, the bubbly on ice- what a welcome, relaxed straight away. You've got a good thing going on- keep it up. We have no hesitation staying with you again"....Geoff and Nicola, Mundijong

"It was everything you could ask for in a weekend away form the big smoke. We loved the surroundings, how awesome the Chalet is (amazing) and walking with the animals. Stan and Shelley were there for you at the drop of a hat. Who wouldn't want to come back? shelley and Stan we envy your life, you definitely have a winner here. I would have liked some beauty product samples you use as I would buy them if I could try them. Good luck, see you soon....Esther & Ryan Pigdon, Perth


"Shelley, you and Stan have made alot of people happy with a "touch of paradise" I'm sure. Thankyou. We loved waking up to the view out the bedroom window with noone else around- the peace! We are sure to see you again".... Karen and Martin, Ballajura


"Exceeded expectations, no stone left unturned, you guys have thought of everything (love the robes!). It was a brilliant way to spend the first night of our engagement-excellent massage, food on time, thankyou for making this magical day so much better- you haven't seen the last of us"....Steph and Chris, Torbay.


"AAAHH the serenity!!! The seclusion, theviews, the natural surrounds, the Chalet, everything! It is perfect, comforatble and clean. The service and attention to detail was excellent- thankyou Shelley. The Chalet is superbly appointed, very tasteful and clean; decor- refreshing and relaxing- you have thought of everything. If a really had to think of something it would be real coffee and a plunger but I'm really fussy! Would love to come back!"....Gina, Perth


"All the extras that made it very special like the bathrobes, candles etc. Brekky on the deck with mountain views. It is a perfect set-up and exceeded our expectations. We had a wonderful, relaxing break- thankyou very much"....Darren and Mandy, Mandurah


"Everything was perfect and exceeded our expectations. Alot of hard work has obviously gone into the chalet and grounds".....Vicky and Damian, Wickepin

"We loved the luxury of it and the peace and quiet. Nothing was too much trouble and we loved the kookaburras chorus! We also loved the animals. Thanks Stan and Shelley".... Steve and Viola, Ellenbrook.

"We loved all the little luxuries that you wouldn't normally get, it was like a luxury apartment in the bush. We enjoyed the total quiet. It exceeded our expectations and we are already planning our next trip here".... Craig and Christine, Churchlands

"The accommodation and views were outstanding, you've thought of everything and all the little extras made us feel special and welcomed! It outweighed our expectations. We will tell all our family and friends, you have a winning holiday stay- well done!".... James, Kerry and Kaelyn, Southern River

"Our stay was very romantic and relaxing, you have thought of everything, the service was really friendly, loved the spa after a day of walking! Thankyou!".... Kellie Smith, Kenwick

"Your chalet exceeded all expectations, compliments! All the details have been given so much attention, it was a great discovery and a great environment. We wish we could come every month! Thanks for all the little extras for your young daughter."....Anita Hovens, Perth

"Everything was perfect, it was a really lovely rest. We loved having a TV in the bedroom, the spa (yep!) and the peaceful surrounds. The only thing we could have asked for were some gumboots and maybe a swing set out the front of the Chalet."......Steph and Noel Kara, Busselton

"We loved the property and the view, the chalet is just beautiful. The little touches like fresh eggs really make a difference. We are already planning our next visit."......Kim and Alastair, North Perth

"We enjoyed the chalet, location , atmosphere, all of it, we enjoyed our stay away very much and I'm sure we'll be back, we loved the special little extras you don't get anywhere else".....Petra, Albany

"Your cottage is fabulous, we loved the space, the decor, the cleanliness and the spa bath! It exceeded our expectations. Stan and Shelley are very friendly. We really loved the travel guide in the Chalet, it was excellent"....Chris, Justine, Martha and Molly Taylor, Hong Kong


"All the little things like the milk and eggs, the books, the candles etc made us feel very welcome. It met our expectations and more! The Saturday Paper delivered to the door was TOTALLY unexpected! We had a very peaceful and relaxing break, but all the extras made it very special. I think you are on a winner!".....Diana, Albany


"Just what we needed, relaxation! We loved everything. Thanks heaps, you are on a winner!"....Jackie & Red, Albany

"Thankyou for creating such a wonderful place for people to relax and enjoy, especially for the kids as most places don't cater this well for kids. We had a wonderful tme, the peace, the view, the animals. We got clean linen without asking, and eggs (endless supply, yum yum). We will be booking again".....Adam & Jenni Riley and girls, Gosnells.

"A lovely break, will recommend to friends. Nice personal touches, and the quiet. Would like to have heavier curatins in the main bedroom".... Mike & Karen Hole, Murdoch


"This place is great! Can't wait to come back. Your attention to detail, your freindliness and also your privacy. Well Done! Loved the spa! Will definitely stay with you again and tell our friends!....Nicky Wray, Rockingham


"Thankyou for making our honeymoon everything we wanted it to be, everthing was perfect and romantic. Was quiet and was great being able to relax. Nobody bothered us. Suggestions are moisturiser and other luxury items, and maybe a heated swimming pool and horse rides. will bring the kids next time"....Graeme and Kellie Plenty, Cooloongup.


Original Feedback forms are available for viewing at Reception

We LOVE to get your feedback- how else do we know how to make it even better for you??!!

We also LOVE knowing that you have enjoyed your stay and we're doing it right!

THINGS WE HAVE IMPROVED BECAUSE YOU ASKED FOR THEM

Juice in the Breakfast Baskets (how did we forget that!?)

Sewing kit

Glad Wrap and Foil

Oil in the kitchen

Gumboots- 2 pairs

A doona in the main bedroom if requiring something lighter than blankets

Mirror on the back of the Second Bedroom door

Binoculars

Coasters

Deep Heat Rub in the shop!

Swing set out the front of the Chalet

Flyspray

Heavier Curtains in the Main Bedroom

Body Moisturiser

Coffee Plunger & "real" coffee

Tea Leaves

Door Stopper

Swapped torch for one not requiring a battery- no more missing and flat batteries!

Selection of chocolates and cheese on the platters

THINGS THAT ARE ALREADY IN THE CHALET THAT YOU ASKED FOR!

Fly Swat

Can Opener!

Tea Pot

Paper Towels

THINGS WE ARE ARE GOING TO PUT IN BECAUSE YOU ASKED FOR THEM!

Lockable Flyscreen doors

THINGS WE ARE LOOKING INTO BECAUSE YOU ASKED FOR THEM

Telephone- Logistically very complicated, but we shall see what demand dictates!!

Horse rides: Great idea! Unfortunately we don't ever see it happening due to insurance reasons.

Heated Swimming Pool: As we live solely on Rainwater, we don't see the skies allowing us to provide a swimming pool. We will reconsider if the rainfall becomes enough!

Beauty samples : The company that I use currently don't produce enough samples for me to keep the Chalet stocked- hopefully in the future!(I am also investigating another organic beauty product- will keep you informed!)